POLICIES and Procedures
Amy’s Trust is committed to maintaining the highest standards of safeguarding, care, and operational excellence. This page provides access to our key policies and procedures that guide our work with children, young people, and families. These policies ensure transparency, accountability, and the safety of everyone involved with our services.
Section 1: Safeguarding and Child Protection
Child Protection Policy
Our comprehensive approach to keeping children and young people safe. This policy outlines how we identify, respond to, and prevent harm.
Last reviewed: [22.09.2025]
Child Protection Policy
Safer Recruitment Policy
How we ensure all staff and volunteers are safely recruited, vetted, and suitable to work with vulnerable children and young people.
Last reviewed: [22.09.2025]
Safer Recruitment Policy
Child Risk Assessment & Care Plan Policy
Our framework for assessing individual risks and creating tailored care plans that prioritise each young person’s safety and wellbeing.
Last reviewed: [22.09.2025]
Child Risk Assessment & Care Plan Policy
Section 2: Staff and Volunteer Policies
Staff Training Policy
Our commitment to ongoing professional development and mandatory safeguarding training for all team members.
Last reviewed: [22.09.2025]
Staff Training Policy
Staff Supervision Policy
How we support, monitor, and develop our staff through regular supervision and reflective practice.
Last reviewed: [22.09.2025]
Staff Supervision Policy
Lone Worker Policy
Safety procedures and protocols for staff working alone on site
Last reviewed: [22.09.2025]
Lone Worker Policy
Code of Conduct
The standards of behaviour and professionalism we expect from everyone representing Amy’s Trust.
Last reviewed: [22.09.2025]
Code of Conduct
Section 3: Operational Policies
Health & Safety Policy
Our commitment to maintaining safe environments for children, young people, staff, and visitors.
Last reviewed: [22.09.2025]
Health & Safety Policy
Visitors Policy
Guidelines for anyone visiting our premises or attending our activities.
Last reviewed: [22.09.2025]
Visitors Policy
Section 4: Therapeutic and Behavioural Support
Relationship & Behaviour Policy
Our positive, trauma-informed approach to supporting children and young people with their emotions and behaviour.
Last reviewed: [22.09.2025]
Relationship & Behaviour Policy
Animal Welfare Policy
Standards of care and welfare for all animals whose home is our provision.
Last reviewed: [22.09.2025]
Animal Welfare Policy
Section 5: Organisational values
Equality, Diversity & Inclusivity Policy
Our commitment to creating an inclusive environment that celebrates diversity and challenges discrimination through awareness and wise action.
Last reviewed: [22.09.2025]
Equality, Diversity & Inclusivity Policy
Environment Policy
How we work with the environment and promote sustainability in our work.
Last reviewed: [22.09.2025]
Environment Policy
Section 6: Protection and Feedback
Privacy Policy
How we collect, use, and protect your personal information.
Last reviewed: [22.09.2025]
Privacy Policy
Complaints Procedure
We value feedback and take concerns seriously. Find out how to raise a complaint and how we’ll respond.
Last reviewed: [22.09.2025]
Complaints Procedure
Need Help?
If you have questions about any of our policies, need help accessing our policies or would like a policy in a different format, please contact us:
Policy Review
All policies are reviewed annually or following changes to the provision, significant incidents or changes in legislation. Policy review dates are listed with each document.
Accessibility
We’re committed to making our policies accessible to everyone. If you need assistance accessing any of these documents, please get in touch.
OUR WORK
the service
Our service supports children and young people experiencing mental and emotional distress by bringing together humans and horses in an environment that fosters healing, learning and growth. Through mindfully guided sessions, individuals engage with our herd in ways that promote self-awareness, emotional regulation and wellbeing — all within a supportive and non-judgmental environment.
efl
Equine Facilitated Learning (EFL) works in partnership with the natural sensitivity and authenticity of horses to enable powerful learning experiences. Horses are experts at providing immediate and authentic feedback. Exploring this feedback with the support of an EFL practitioner allows individuals to recognise patterns, develop new skills, and create meaningful change in their lives.
Policies
Our comprehensive policies reflect our proactive approach to ensuring the safety and wellbeing of all participants, staff, and horses at Amy’s Trust. These policies provide the framework for upholding our professional, legally compliant charitable EFL provision of the highest integrity. This enables everyone to benefit fully from the healing environment we work to create.
Amy's trust CIO 